The server at mail.google.com can’t be found, because the DNS lookup failed. DNS is the network service that translates a website’s name to its Internet address. This error is most often caused by having no connection to the Internet or a misconfigured network. It can also be caused by an unresponsive DNS server or a firewall preventing RockMelt from accessing the network.
Here are some suggestions:
- Reload this webpage later.
- Check your Internet connection. Restart any router, modem, or other network devices you may be using.
- Check your DNS settings. Contact your network administrator if you’re not sure what this means.
- Try disabling network prediction by following these steps: Go to the wrench menu > Options > Under the Hood and deselect “Predict network actions to improve page load performance.” If this does not resolve the issue, we recommend selecting this option again for improved performance.
- Add RockMelt as a permitted program in your firewall’s or antivirus software’s settings. If it is already a permitted program, try deleting it from the list of permitted programs and adding it again.
- If you use a proxy server, check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don’t believe you should be using a proxy server, adjust your proxy settings: Go to the wrench menu > Options > Under the Hood > Change proxy settings… > LAN Settings and deselect the “Use a proxy server for your LAN” checkbox.